The Samsung Galaxy S21 line has been on the market for over two years and has gained a reputation for its powerful specifications and impressive cameras. However, several users who installed the May update have reported a serious issue. Apparently, the pink/green line that previously affected the Galaxy S20 handsets has also appeared in the Galaxy S21 series after the latest update.
Samsung Galaxy S21 Users Report Pink/Green Line Issues After May Update
One user posted on the Samsung community seeking technical assistance to solve the problem of the pink line on their Galaxy S21 Ultra. They were advised to change the display, which would cost around $380. In the comments, 80% of users reported experiencing the same problem. Indicating that it was a defect in either the hardware or software of the devices. Another user reported that the Galaxy S21 Plus got a pink line after performing the May update. In some cases, the line multiplied by two or more. Numerous reports can be found on Samsung’s forums.
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This isn’t the first time consumers have reported problems with their handsets’ screens. Previously, users said that the Galaxy S21 Ultra’s display got a green line after a system update. These recurring problems suggest that the appearance of the pink or green line on the display is related to software updates.
This type of problem is not unique to the Galaxy S21 series and has previously affected users of the Galaxy S20 line. After several complaints, Samsung offered free display swaps to affected users. The question remains whether the South Korean company will adopt the same policy again.
Samsung needs to investigate the issues with the May update for the Galaxy S21 line. And offer an explanation to users. They should ensure that the update‘s installation is safe and guide those who have faulty screens. Users who have spent a considerable amount of money on these devices deserve a reliable product that performs to their expectations.
Via: gizchina.com
